Who we are

Our website’s address is: https://pharmia.fi. The registry holder is Pharmia Oy, Kalliotie 2, 04360 Tuusula, Finland (2087243-9). You can contact us through the contact form in our website or by sending us email at sales@pharmia.fi.

Registered

The contacts of Pharmia Oy’s business customers. The sites are not for consumers.

Basis for maintaining the registry and its purpose of use

Personal data is processed only for predefined purposes, which are as follows:

  • Customer service in accordance with the customer and Pharmia Oy
  • Invoicing, quotation requests, new customer acquisition
  • Customer communication, adverse effects, complaints, customer feedback, and other inquiries
  • Surveys and studies conducted to develop customer cooperation

Data stored in the registry

The business customer contact registry contains information about customer companies and personal data of customer contacts.

Basic details of customer companies

  • Name of the company
  • Business ID
  • Industry information
  • Visiting, postal and invoicing address

Personal data of customer contacts

  • Name of the company
  • Name of the contact
  • Visiting and postal address
  • Phone number
  • Email address

When users leave feedback through our site, we collect the information provided in the feedback form, along with the user’s IP address and browser version details to help identify spam messages.

When visitors leave comments on this site, we collect the information visible in the comment fields, IP-address and browser version-related details. An anonymized hash generated from the email address may be sent to the Gravatar service to check if the commenter is a user of the service. The privacy policy of the Gravatar service can be found at https://automattic.com/privacy/.

Rights of the registered

You have the following rights regarding your data, and any requests to exercise these rights should be directed to your contact person at Pharmia or sales@pharmia.fi.

Right of access

As the contact person of our customer, you have the right to check the personal data we have stored. If you find any inaccuracies or omissions in your data, you can request that we correct or complete the information to ensure its accuracy.

Right to object

You have the right to object to the processing of your personal data at any time if you believe we are processing your personal data unlawfully or that we do not have the right to process certain personal data.

Right to erasure

If you believe that the processing of certain information about you is unnecessary for our tasks, you have the right to request that we delete that information. We will process your request and either delete your data or provide you with a justified reason why the data cannot be deleted. If you disagree with our decision, you have the right to file a complaint with the Data Protection Ombudsman. You also have the right to request that we restrict the processing of disputed data while the matter is being resolved.

Right to lodge a complaint

You have the right to lodge a complaint with the Data Protection Ombudsman if you believe we are violating applicable data protection legislation while processing your personal data.

Regular sources of information

The information about our customer contacts is regularly obtained from

  • The representative of the customer’s company via email, phone, forms or other similar methods
  • The contact person themselves

Regular transfer of information

We do not sell or rent the customer registry data to third parties. We only disclose information to third parties in the following cases:

  • We may disclose your information to third parties if you have given us your consent.
  • We may disclose data for statistical or scientific research purposes, provided the data is anonymized in a way that the individual cannot be identified.
  • If we merge or reorganize our operations, your personal data may be transferred within the new organization.

Duration of processing

Your personal data will be processed as long as you are a customer or a contact person for the customer. Your data will be deleted one year after we are informed that you are no longer acting as our customer contact in matters related to the customer agreement.

Personal data processors

Your personal data will be processed by those individuals whose duties involve collaborating with the customer company you represent. If we outsource any processing of your personal data to a third party, we guarantee through contractual arrangements, that personal data is processed in accordance with applicable data protection legislation and otherwise appropriately.

Transfer of data outside EU

Personal data will not be transferred outside EU or outside European Economic Area.

Cookies and browsing tracking

We may collect information about the user’s device through cookies and other similar technologies, such as the browser’s local storage. A cookie is a small text file stored by the browser on the user’s device. Cookies often contain an anonymous, unique identifier that helps us recognize and count browsers visiting our site. Third parties may set cookies on the user’s device when visiting our services to track the number of visitors on different sites. Third parties refer to external parties such as providers of measurement and tracking services. Our services may also include links to other sites and social services, but we are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of these services.

Automated decision-making and profiling

We do not use data for automated decision-making or profiling.

Data protection measures

The registry holder and its potential IT partners’ network and hardware, where the registry is located, are protected by firewalls and generally accepted technical means.